Copperline Exterior Services Privacy Policy

Effective date: August 26, 2026

Messaging Program Contact Information

If you have questions about this messaging program or privacy practices, contact Copperline Exterior Services at copperlineexteriorservices@gmail.com or 443-776-1777.

SMS Privacy and Messaging Disclosures

Copperline Exterior Services respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.

Data Collection

We will collect your name, email address, mailing or property address, and mobile phone number when you provide that information for SMS updates. The information will be collected via the website contact form or email.

Data Usage

We use your data solely for sending informational and promotional messages that you have agreed to receive.

Data Security

We protect your data with secure storage measures designed to prevent unauthorized access.

Data Retention

We retain your SMS information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Messages are recurring, and message frequency varies.

Contact Copperline Exterior Services at 443-776-1777 or copperlineexteriorservices@gmail.com for HELP or to STOP receiving messages.

Opt-Out

You can opt out of the SMS list at any time by replying STOP or UNSUBSCRIBE to messages from 443-776-1777. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our SMS list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including our phone number, email address, and website. We are here to help you.

Carrier Non-Liability

Carriers are not liable for any delayed or undelivered messages.

Non-Sharing Clause

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates. Information sharing to subcontractors in support services, such as customer service providers, is permitted.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, company or property information, service interests, project details, communication preferences, and messages you send to us.

When you use our website, we may also collect limited technical information such as browser type, device type, referring pages, pages visited, and interactions with the site. This information may be collected through cookies or similar technologies used to operate, secure, and understand website performance.

How We Use Information

We may use information to respond to inquiries, prepare and manage estimates, schedule and provide services, communicate about projects, provide customer support, improve our website and operations, maintain security, comply with applicable obligations, and send communications where you have requested or agreed to receive them.

How We Share Information

We do not sell or rent personal information. We may disclose information to service providers that help us host the website, process form submissions, deliver communications, support business operations, or provide requested services. We may also disclose information when reasonably necessary to comply with applicable law, protect rights and safety, or address fraud or security concerns.

Service providers are expected to use information only for the services they provide to Copperline and subject to appropriate confidentiality and data protection requirements.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We use and share personal data only as necessary to provide our services and operate our business, and not for external marketing.

We do not sell, share, or transfer consumer personal data, including SMS registration and consent data, to external organizations for their own marketing or promotional purposes.

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Copperline Exterior Services Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, any promotion of your products/services.
2. You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at Copperlineexteriorservices@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

SMS Communications

Copperline Exterior Services may collect mobile phone numbers from customers and prospective customers who choose to communicate with us by text message.

If you opt in to receive SMS messages from Copperline Exterior Services, we may send informational and marketing messages including estimate notifications, scheduling and appointment confirmations, service updates, customer support messages, service reminders, promotions, and special offers.

Message frequency varies.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP.

You may reply HELP for assistance.

If you have questions about these SMS messages, contact Copperline Exterior Services at 443-776-1777, copperlineexteriorservices@gmail.com, or https://copperlineexteriorservices.com/contact.

If you have questions about this messaging program or your data, contact Copperline Exterior Services at copperlineexteriorservices@gmail.com, 443-776-1777, or https://copperlineexteriorservices.com/contact.

Mobile information, SMS consent, and opt-in data will not be sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

We may use service providers that assist us in delivering communications and operating our business, subject to appropriate confidentiality and data protection requirements.

Consent to receive marketing text messages is not a condition of purchasing services from Copperline Exterior Services.

For additional information, review our SMS Terms and Conditions.

Data Retention and Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect user information from unauthorized access, use, alteration, or disclosure.

We retain information for as long as reasonably necessary for the purposes described in this policy, including business, recordkeeping, security, and legal needs. We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage can be guaranteed to be completely secure.

Your Choices

You may choose not to provide optional information. You may contact us to ask about your personal information or communication preferences. You can opt out of marketing email using instructions in the message, when provided, and opt out of SMS messages by replying STOP.

Third-Party Links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and Copperline Exterior Services is not responsible for their content or privacy practices.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. The effective date above indicates when this version took effect. Material updates will be posted on this page.

Contact Information

If you have questions about this messaging program or privacy practices, contact Copperline Exterior Services at copperlineexteriorservices@gmail.com or 443-776-1777.